Train4Future

Train4Future: Return and Cancellation Policy

At Train4Future, we strive to provide high-quality online courses to enhance your learning experience. We understand that circumstances may arise that necessitate a return or cancellation. Please review our Return and Cancellation Policy outlined below:

Returns:

  1. Refund Eligibility:
    • Refund requests must be submitted within 14 days of the course purchase date.
    • To be eligible for a refund, the course must not have been completed, and no certificates of completion must have been issued.
  2. Refund Process:
    • To initiate a refund, please contact our customer support team at [email protected].
    • Refunds will be processed within 10 business days of the request approval.
    • Refunds will be issued using the original payment method.
  3. Non-Refundable Items:
    • Course completion certificates, once issued, are non-refundable.
    • No refunds will be provided for courses that have been fully or partially completed.

Cancellations:

  1. Cancellation Period:
    • You may cancel your course enrollment within 7 days of the purchase date to receive a full refund.
  2. Cancellation Process:
    • To cancel a course, please log in to your Train4Future account and follow the cancellation instructions provided.
    • Cancellations made after 7 days of the purchase date may be subject to a cancellation fee.
  3. Course Access after Cancellation:
    • After cancellation, you will lose access to the course content, and any progress or completed work may not be recoverable.

Exceptions:

  1. Technical Issues:
    • If you experience technical issues preventing you from accessing the course, please contact our support team for assistance.
  2. Course Modifications:
    • Train4Future reserves the right to modify or discontinue any course. In such cases, eligible participants will be provided with alternative course options or a full refund.

Contact Information: For any questions or concerns regarding our Return and Cancellation Policy, please contact our customer support team at [email protected].

Please note that Train4Future reserves the right to update or modify this policy at any time without prior notice. We recommend reviewing this policy periodically for any changes.